The City Hotel

Staffs were exceptional. Fast response to your inquiry before and during our stay. Requested for Airport pick up, driver was on time, polite, professional and so attentive to our requests. The room is clean and tidy, with a decent size for 2 travelers. Location wise is good. Convenient stores nearby (< 5 mins walking distance). Breakfast buffet was ok. Indonesian's dishes was delicious. Western's selection wasn't many, only potatoes, eggs, no sausage/mushroom/beans. But we are in Indonesia so let's celebrate local delicacy. Room service, we did try the steak with mushroom sauce. It was exceptional. Would definitely recommend and stay in The City Hotel in the future.

Great value , Hotel is new with modern features for a very comfortable stay . spacious room with tea /coffee facilities. Good wifi signal and good source for travel information. I hired a scooter for 2 days through the hotel , excellent value and model, ideal for sightseeing all around the island . The staff are very accommodating and go out their way to help , Superb breakfast and great views from the 7th floor . would recommend .

I absolutely loved the stay at The City Hotel. The hotel was modern and had all the facilities to accommodate foreign travellers. The atmosphere was so welcoming and the service was exceptional. Communication from the time of booking and the special request I made was catered for and quick communication from the hotel which was the wow factor. The breakfast had a nice variety and freshly made omelette with a choice of ingredients. The staff were brilliant, always smiling and always want to make sure you have a great stay whilst in their care. I highly recommend the pick up and the drop off service to the airport or port which is very reasonably priced and hassle free. The big bonus for me was everyone spoke good English which made life easy when communicating your needs. I would also like to say a BIG THANK YOU to Joan on reception who had a very cute and lovely smile when you interacted with her. She also very kindly help book our onward journey to the next island I visited because the host at the resort I wanted to go to did not speak English. Joan made all the arrangements and again with a smile. Not only Joan but all the staff went the extra mile to make sure my stay at the City Hotel was pleasant. Thank you very much for your hospitality and I can see why this hotel is so popular with guest (local and foreign)

This is fantastic value hotel for anyone staying in Ambon. The rooms are cozy, with comfortable beds and pillows, a decent amount of space, modern stylish bathroom, a fantastic rooftop restaurant with a delicious and diverse selection of food and very friendly and helpful staff. Highly recommended.

City hotel has an amazing rooftop terrace! Very good breakfast. Staff is very friendly and helpful. They supported me when my flight was cancelled. I highly recommend this hotel!